Coproduction in the Assessment of a Smart Mobility Service KU Leuven
Local governments around the globe are facing global issues, including financial retrenchment, declining trust of the public, increasing demand for a stronger focus on citizens' needs, and enhanced public service provision. Coproduction, which comprises the collaboration between public service providers and users in the design, delivery and assessment of public services, is presented as an attractive strategy to overcome these challenges. The ...