The impact of red tape on the well-being and performance of employees in the public sector Ghent University
Red tape has become a major problem in public organizations around the world. Rules that entail a compliance burden, but lack functionality, can be categorized as red tape. Previous research has shown that red tape negatively influences employees in different areas. The claim that public services can be hindered by red tape has become a central topic in public administration research. This claim has been supported by empirical evidence that ...