Volunteers’ Reactions to Psychological Contract Fulfillment in Terms of Exit, Voice, Loyalty, and Neglect Behavior Vrije Universiteit Brussel
Psychological contract fulfillment—an individual’s perception of the degree to which an organization fulfills its promises—is critical to understand how people behave in exchange relationships. I examine if fulfillment explains exit, (aggressive and considerate) voice, loyalty, and neglect behaviors of volunteers. Moreover, I test whether these relationships are mediated by violation and trust. Data were collected from 215 volunteers using an ...