How Are Logistics Service Providers Adapting to Omnichannel retail? Vrije Universiteit Brussel
An increasing number of retailers are moving towards an omnichannel model, by integrating online channels with a physical (or ‘offline’) store network. Logistics service providers, who used to be largely invisible to consumers, are becoming the primary point of contact in this omnichannel environment. To respond to this evolution, the logistics industry in general and certainly urban logistics players are introducing new developments and ...