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Publication

Putting empathic feelings into words during times of crisis: The impact of differential verbal empathy expressions on organizational reputation

Journal Contribution - Journal Article

Journal: Public Relations Review

ISSN: 0363-8111

Issue: 2

Volume: 48

Publication year:2022

VABB Id: c:vabb:527026
WoS Id: 000792897500010
DOI: https://doi.org/10.1016/j.pubrev.2022.102183
Institutional Repository URL: https://lirias.kuleuven.be/3716478

Accessibility:Closed

See also: Putting empathic feelings into words during times of crisis : the impact of differential verbal empathy expressions on organizational reputation