Design culture (of) resilience. Space & Service design taxonomy, overcoming undefined space & service design contexts KU Leuven
Space and service design is an emerging discipline, triggered by contemporary social-cultural-economic challenges. Shifting from traditional spatial emphasis, the focus is on the user-centeredness and systems of spaces and services, addressing touchpoints as spaces, communication systems, objects and the intangible scenarios, interactions and experiences. Comparative literature research revealed that existing service design methods and tools ...