Publicaties
Perceptions of health, health care and community-oriented health interventions in poor urban communities of Kinshasa, Democratic Republic of Congo Universiteit Antwerpen
Introduction to the Special Issue on Measuring Quality of Experience for Advanced Media Technologies and Services Vrije Universiteit Brussel
The influence of self-decided prices on expected quality Universiteit Gent
SERVQUAL analysis of public bus transport services in Kumasi metropolis, Ghana: Core user perspectives Universiteit Hasselt KU Leuven
Difficulties in partnerships between health professionals and Mutual Health Organisations Instituut voor Tropische Geneeskunde
In 1998, a Mutual Health Organization (MHO) was created in the region of Guinee forestiere in Guinea-Conakry, West Africa, in the context of the action-research project PRIMA (Projet de recherche sur le partage du risque maladie). The aim of the project was to test whether, and under which conditions, an MHO can improve the access to quality health care. The specificity of the model is double-sided: on the one hand, the wish to integrate the ...
Patient perspectives on interpersonal aspects of healthcare and patient-centeredness at primary health facilities: a mixed methods study in rural Eastern Uganda Instituut voor Tropische Geneeskunde
INTRODUCTION: Patient-centered care (PCC) is an approach to involve patients in health care delivery, to contribute to quality of care, and to strengthen health systems responsiveness. This article aims to highlight patient perspectives by showcasing their perceptions of their experience of PCC at primary health facilities in two districts in Uganda.
METHODS: A mixed methods cross-sectional study was conducted in three public and two ...
Dialogue in European Higher Education in View of Student Mobility and Diversity: Case-study Research at KU Leuven KU Leuven
"I got what I came for": a qualitative exploration into family planning client satisfaction in Dosso region, Niger Instituut voor Tropische Geneeskunde
Background: Client satisfaction is recognized as an important construct for evaluating health service provision, yet the field of family planning (FP) lacks a standard approach to its measurement. Further, little is known about satisfaction with FP services in Niger, the site of this study. This study aims to understand what features of FP visits were satisfactory or dissatisfactory from a woman's perspective and reflect on the ...