Publicaties
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Communication satisfaction and job satisfaction among critical care nurses and the impact on burnout and turnover intention Universiteit Gent
"I got what I came for": a qualitative exploration into family planning client satisfaction in Dosso region, Niger Instituut voor Tropische Geneeskunde
Background: Client satisfaction is recognized as an important construct for evaluating health service provision, yet the field of family planning (FP) lacks a standard approach to its measurement. Further, little is known about satisfaction with FP services in Niger, the site of this study. This study aims to understand what features of FP visits were satisfactory or dissatisfactory from a woman's perspective and reflect on the ...
Uncovering the combined impact of process characteristics and reward types on employees’ job satisfaction : a European quantitative study Universiteit Gent
Organizations should constantly improve their business processes to increase performance while keeping employees satisfied. Therefore, human actors are considered a success factor in business process management (BPM) projects. This fact amplifies the impact of employees’ satisfaction on business process performance. Although several reward approaches exist, it remains unclear how they affect job satisfaction specifically in combination with ...
Do travel options influence how commute time satisfaction relates to the residential built environment? Universiteit Gent Universiteit Antwerpen
Although previous studies have explored how satisfied people are with their travel, the link with the built environment and available travel options is unclear. This research investigates whether travel options influence how commute time satisfaction relates to the built environment. First, profiles among commuters in terms of commute time satisfaction (CTS) and residential built environment (RBE) were identified by performing a cluster analysis ...
Measurement invariance of the pay satisfaction questionnaire across gender: explaining the 'contented female worker paradox' more thoroughly Vrije Universiteit Brussel
Although women tend to earn less for doing similar jobs, research indicates that they are at least as satisfied with their pay as their male colleagues. In examining explanations for this paradox of the contented female worker, the Pay Satisfaction Questionnaire (PSQ) is often used to measure and compare the pay satisfaction of both gender groups. However, using the PSQ without testing its measurement invariance across gender can lead to rash ...
Unravelling the link between automatability and job satisfaction Universiteit Gent
We take a closer look at the negative association between automatability and job satisfaction using data from the European Working Conditions Survey. We find a significant negative effect of automatability on job satisfaction. We observe that the association is not driven by individual or contextual confounders, but rather that it is generated by the specific task content of highly automatable occupations. More precisely, we identify ...
Benefits of mindfulness at work: the role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction Universiteit Gent
Mindfulness describes a state of consciousness in which individuals attend to ongoing events and experiences in a receptive and non-judgmental way. The present research investigated the idea that mindfulness reduces emotional exhaustion and improves job satisfaction. The authors further suggest that these associations are mediated by the emotion regulation strategy of surface acting. Study 1 was a 5-day diary study with 219 employees and ...