ICT innovation in port–hinterland transport services Universiteit Antwerpen
Hinterland transport operators act in a highly competitive market and therefore face low profit margins. This type of stakeholders leverages on information communication technology (ICT) innovation to deliver their services. Yet, the cost of implementing these solutions is perceived as a barrier and benefits are not always proved. To break this vicious circle, ICT providers coagulate a critical mass of users around one solution to divide ...