Ideating Hybrid Product Service Systems

This research aims to define an approach and methodology related to the design of hybrid product service systems (hPSS), primarily tailored to the field of industrial design. Throughout the research, a critical reflection was made regarding the role of industrial design practice during the design process related to product service systems that incorporate tangible and non-tangible components. There are three central questions this project focuses on: A. Which process steps facilitate hybrid product service system ideation? B. Which stakeholders need to be involved at what times during the ideation process of hybrid product service systems and what are their roles during this process? C. Which formats for involvement are most suiting for the identified variety of stakeholders? As a result of this research, two main contributions are made: 1. A theoretical framework for hPSS design 2. A modular set of design tools to support practitioners during the hPSS design process.

Jaar van publicatie:2020

Toegankelijkheid:Open