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Humanoid Robot Pepper at a Belgian Chocolate Shop
Boekbijdrage - Boekhoofdstuk Conferentiebijdrage
Humanoid robots hold potential to offer customer experience for bricks-and-mortar stores. Participants took part in a quiz on the topic chocolate in an experimental field study at »The Belgian Chocolate House» in Brussels airport in which a tablet kiosk and a Pepper robot were compared. The experiments showed that offering the quiz on a humanoid robot provided better results in terms of shopper impressions and behavior.
Boek: 13th Annual ACM/IEEE International Conference on Human Robot Interaction
Series: Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction - HRI '18
Pagina's: 373-373
Aantal pagina's: 1
ISBN:9781450356152
Jaar van publicatie:2018
Trefwoorden:field study, retail robots
BOF-keylabel:ja
IOF-keylabel:ja
Auteurs:Regional
Toegankelijkheid:Open