Publications

This paper proposes a business model framework that allows the design and analysis of value networks for mobile services in a public context. It starts from a validated business model framework and expands it to include parameters that come into play when a public entity (i.e., a city administration) becomes involved in the value network. In the quickly changing mobile telecommunications industry, this framework offers both an academic and ...

The outbreak of the COVID-19 pandemic has been forcing organizations to search for the provision of uninterrupted modes of operation for both their internal workers and external stakeholders. Basically, enterprises had to enter in an overextended state of organizational agility by swiftly revisiting their business strategies, offerings, and services; simultaneously, the time to assess the procurement of new IT solutions that could support their ...

This article recalls the business process discussion between Carr, who stated that IT does not matter, and Smith and Finger, who proclaimed the opposite. In the end, both visions agreed that IT (or process deployment) counts, but must follow the business strategy (or process modeling). The present study broadens the discussion towards business process maturity, which is a more recent perspective within the literature on business processes. ...

Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules, etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now ...

Business processes are at the heart of each organisation by describing its way of working. Globalisation, higher competitiveness, more demanding customers, growing IT possibilities, etc.; all those challenges put pressure on organisations to perform better, and thus to obtain mature (or excellent) business processes. Consequently, business process maturity models (BPMMs) have been designed to help organisations gradually assess and improve their ...

The field of requirements engineering for business processes has grown during the last several years. As business processes are assumed to fulfil organizational goals, goal models could be transformed into business process models that specify how business processes fulfil the organizational goals. Although both the fields of Goal-Oriented RE (GORE) and Business Process Management (BPM) received a lot of attention from researchers, the methods to ...

The emergence of peer-to-peer, collective or community self-consumption, and transactive energy concepts gives rise to new configurations of business models for local energy trading among a variety of actors. Much attention has been paid in the academic literature to the transition of the underlying energy system with its macroeconomic market framework. However, fewer contributions focus on the microeconomic aspects of the broad set of involved ...

The field of requirements engineering for business processes has grown during the last several years. As business processes are assumed to fulfil organizational goals, goal models could be transformed into business process models that specify how business processes fulfil the organizational goals. Although both the fields of Goal-Oriented RE (GORE) and Business Process Management (BPM) received a lot of attention from researchers, the methods to ...