Projects
Explaining prediction models to adress data science ethics in business and society. University of Antwerp
The value of new customer metrics in the digital era for better understanding and predicting business performance” KU Leuven
There is vast literature of customer metrics however, most of it is focused on the offline economy, thereby ignoring the digital touch that is now omnipresent in the customer experience and customer journey. Research about customer experience metrics is fragmented and in early stages according to Lemon and Verhoef (2016). Some measures are still being evaluated and reviewed. According to Lemon and Verhoef (2016), those measures need to “gain ...
Turning technical process mining metrics into business Key Performance Indicators. Hasselt University
Business Process Mining: new techniques and evaluation metrics. KU Leuven
Roadmap for the integration of ethics in the development process of AI applications. VIVES
Assessing Ethics, Responsibility, Sustainability (ERS) Mental Frames KU Leuven
The Ethics of Social Entrepreneurship. Catholic Social Thought and Economics in Dialogue KU Leuven
Social entrepreneurship is a relatively new concept that aims at combining the benefits of entrepreneurial approaches with social goals and motivations. While the entrepreneurial methods promise efficiency and economic sustainability, the social goals direct it towards the most pressing and difficult social issues of today. Although seen as a promising approach by many, some scholars warn against too much optimism. The weakest part of social ...