Coping with red tape: How cultural, organizational and individual variables mitigate red tape’s negative impact on street-level bureaucrats’ wellbeing. Ghent University
Red tape is one of the biggest challenges confronting contemporary public organizations. Organizational rules that hold a compliance burden, but miss functionality, can be classified as red tape. Recent studies claim that red tape negatively impacts the wellbeing of street-level bureaucrats such as teachers or nurses. But while this claim is backed up by more and more empirical research, the actual impact of red tape on wellbeing differs ...