The role and impact of the employment consultant in the (new) guidance and mediation model: an analysis of the implementation, the determinants at meso and micro level and the outcomes with jobseekers. KU Leuven
The role, function and tasks of the employment consultant in the Public Employment Service in Flanders is changing as a result of the digitization of the employment services and the increasing empowerment of jobseekers. Typical of the new guidance model 'Everyone a counselor' is that the mediators and consultants get more discretionary room, that they are controlled at a more decentralised level and that they get additional tasks of follow up ...