deLearyous: An Interactive Application for Interpersonal Communication Training

For many people, interacting with clients or contractors is an important part of their professional activities. Employers often require those responsible for sales or customer services to partake in training activities to improve their interpersonal communication skills. This sort of training normally requires specialized coaching and is thus expensive and time-consuming. © 2012 Springer-Verlag.

ISBN:978-3-642-33813-7

Publication year:2012

BOF-keylabel:yes

IOF-keylabel:yes

Authors from:Higher Education