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Blind Spots in AI: the Role of Serendipity and Equity in Algorithm-Based Decision-Making
Journal Contribution - Journal Article
Decisions support systems (DSS) are used more and more to offer right information at the right time. Serendipity has been pro- posed to ensure that the experience is broad and engaging. However, only designing for serendipity might not be enough to avoid historical discrimination affecting your DSS. For this reason we argue to include equity when designing for serendipity.
Journal: SIGKDD Explorations
Number of pages: 7
Keywords:decision support systems, serendipity, historical bias, bias, AIPD