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Blind Spots in AI: the Role of Serendipity and Equity in Algorithm-Based Decision-Making

Journal Contribution - Journal Article

Decisions support systems (DSS) are used more and more to offer right information at the right time. Serendipity has been pro- posed to ensure that the experience is broad and engaging. However, only designing for serendipity might not be enough to avoid historical discrimination affecting your DSS. For this reason we argue to include equity when designing for serendipity.
Journal: SIGKDD Explorations
ISSN: 1931-0145
Issue: 1
Volume: 23
Pages: 42-49
Number of pages: 7
Publication year:2021
Keywords:decision support systems, serendipity, historical bias, bias, AIPD