Slow-healing wounds? How continuous structural reforms in the public sector reduce levels of job satisfaction and slow the recovery of job satisfaction in the long term.

Research Project funded by the Flemish Research Fund: In the last decades, waves of structural reforms have been implemented in OECD countries to create more efficient public services, causing some organizations to have experienced severe and continuous trajectories of for instance mergers, splits and changes in legal form. While governments continuously impose structural reforms to improve public sector performance, we may simultaneously expect such continuous structural reforms to have detrimental side-effects, such as strong reductions in employee job satisfaction. Recognizing that continuous structural reforms have become a pervasive feature of modern public sectors, the research proposed here will innovatively investigate (a) the effect of extensive structural reform histories on post-reform levels of job satisfaction and (b) the impact of such reform histories on the long-term recuperation of job satisfaction levels following sequences of reforms. We utilize a combination of both large-N regression analysis and a small-N natural experiment. Both the large-N and small-N phases willutilize two measurement points, not only allowing us to assess the long-term development of job satisfaction, but also to improve causal inference. As job satisfaction has been linked with factors such as performance, turnover and even sick leave on the basis of single reform studies, but the long-term effects of continuous structural reforms remain unexplored, the project holds importantimplications for scholars and policy-makers.

Keywords:PUBLIC SECTOR REFORM, PUBLIC MANAGEMENT, PUBLIC EMPLOYMENT

Disciplines:Applied sociology not elsewhere classified