Project
Digital Co-Creation of Public Services with Citizens: Understanding Pre-Conditions, Technologies and Outcomes (BECODIGITAL)
The objective of the BECODIGITAL project is to develop a practical and scientifically grounded roadmap to support citizen co-creation through digital technologies while ensuring that this co-creation is performed in an inclusive manner, and to validate it in a federal government context. This roadmap and associated toolkit will be developed following design science research’s best practices. Although the co-creation phenomenon is not new, the BECODIGITAL project will focus on three key innovative aspects related to co-creation following the framing of Axelsson et al. (2010), a well-established theoretical framework that studies citizen involvement in digital government: (1) stakeholders’ pre-conditions and engagement issues related to co-creation, (2) citizen co-creation via rapidly evolving digital technologies providing new ways to engage citizens and (3) the evaluation of the outcomes of digital co-creation.