Organisation
Marketing
Research Group
The research of the Marketing department focuses on understanding and influencing customer behavior in both commercial and non-commercial settings. The department strives to conduct research that is characterized by both high practical applicable and high scientific quality. Keywords: customer value, sensory marketing, co-creation, and healthcare marketing.
Current researchers
1 - 10 of 28 results
- Sandra STREUKENS (Responsible)
- Carmen ADAMS (Member)
- Lowie CNOCKAERT (Member)
- Lieve DOUCE (Member)
- Rabii EL GOMRI (Member)
- Ibtissem GAM (Member)
- Arien GUNAWAN (Member)
- Yanbing HE (Member)
- Bieke HENKENS (Member)
- Eline HOTTAT (Member)
Projects
1 - 10 of 26
- The effect of sensory-enabling technologies on consumer behavior via haptic imagery in a digital contextFrom1 Jan 2023 → TodayFunding: BOF - projects
- Building Trust Through Transparent Artificial IntelligenceFrom1 Sep 2022 → TodayFunding: BOF - doctoral mandates
- The synergetic or cannibalizing effect of a mixed instrument of subsidies for innovation and venture capital on the innovative and competitive power of companies.From1 Jul 2022 → TodayFunding: IWT /VLAIO - Indirect financing by the government
- The impact of frontline service technologies on the customers' and employees' wellbeing: Applications in healthcareFrom19 Sep 2021 → TodayFunding: BOF - doctoral mandates
- Ambient Information, Team Creativity and Innovation Performance.From16 Sep 2021 → TodayFunding: BOF - doctoral mandates
- Exploration of market potential of Crossmodal Congruency IndexFrom15 Jan 2021 → 14 Mar 2022Funding: IOF - technology validation in real environment
- The Visual Narrative: Conveying Meaning through Visual ContentFrom1 Nov 2020 → 31 Oct 2022Funding: FWO Strategic Basic Research Grant
- The Visual Narrative: Conveying Meaning through Visual ContentFrom1 Nov 2020 → 31 Oct 2022Funding: FWO Strategic Basic Research Grant
- The influence of social ties on the reduction of animal protein consumption.From1 Oct 2020 → TodayFunding: BOF - doctoral mandates
- The visual narrative: conveying meaning through visual contentFrom1 May 2020 → 31 Oct 2020Funding: BOF - doctoral mandates
Publications
1 - 10 of 170
- Fear, threat and efficacy in threat appeals: message involvement as a key mediator to message acceptance(2009)
Authors: Verolien CAUBERGHE, Patrick DE PELSMACKER, Willem JANSSENS
Pages: 123 - 132 - A holistic framework for conceptualizing customer experiences in retail environments(2013)
Authors: Ann PETERMANS, Koenraad VAN CLEEMPOEL, Willem JANSSENS
Pages: 1 - 18 - Applying Machine Learning to Explore Feelings about Sharing the Road with Autonomous Vehicles as a Bicyclist or as a Pedestrian(2022)
Authors: Zohreh Asadi-Shekari, Ismail Saadi, Mario COOLS
- Boosting customer engagement through gamification: A customer engagement marketing approach(2019)
Authors: Alexandra STREUKENS, Allard VAN RIEL, Daria NOVIKOVA, Sara LEROI-WERELDS
Pages: 35 - 54Number of pages: 20 - Frontline employees and performance: optimizing the frontline, maximizing the bottom line(2014)
Authors: Tor W. Andreassen, Alexandra STREUKENS
Pages: 244 - 269 - Business Model Innovation and Value-creation: The Triadic Way(2018)
Authors: T. W. Andreassen, L. Lervik-Olsen, H. Snyder, Allard VAN RIEL, J. Sweeney, Y. Van Vaerenbergh
Pages: 883 - 906 - Am I cheap? Testing the role of store personality and self-congruity in discount retailing(2011)
Authors: Kim WILLEMS, Gilbert SWINNEN
Pages: 513 - 539 - Value Co-Creation and the Psychological Capital of the Customer(2012)
Authors: Sara LEROI-WERELDS, Alexandra STREUKENS
Pages: 369 - 369 - Internationalization Revisited: Progression through Institutionalization, Exploitative and Exploratory Learning(2011)Series: Elgar Original Reference
Authors: Pieter PAUWELS, Paul MATTHYSSENS
Pages: 135 - 157 - Unequal Consumers: Consumerist healthcare technologies and their creation of new inequalities(2018)
Authors: Laura VISSER, Yvonne W. M. Benschop, Inge L. Bleijenbergh, Allard VAN RIEL
Pages: 1025 - 1044