< Back to previous pageResearcher Changxu LiDisciplines:Marketing not elsewhere classifiedAffiliationsDepartment of Marketing (main work address Leuven) (Research unit)MemberFrom1 Sep 2021 → TodayKU LeuvenProjects1 - 1 of 1The Role of Service Robots in Service Encounters: The Impact of Service Encounter Decisions on Customer OutcomesFrom17 Aug 2021 → TodayFunding: BOF - doctoral mandates, FWO fellowshipsPublications1 - 1 of 1The more extroverted the better? Unraveling the complex relationship between service robots' personality and the service robot experience(2023)Authors: Changxu LiPages: 2370 - 2386