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Publication

Implications of customer participation in outsourcing non-core services to third parties

Journal Contribution - Journal Article

Journal: JOURNAL OF SERVICE MANAGEMENT

ISSN: 1757-5826

Issue: 3

Volume: 32

Pages: 438 - 458

Publication year:2021

DOI: https://doi.org/10.1108/josm-09-2019-0295
Handle: http://hdl.handle.net/1854/LU-8661478
WoS Id: 000544282700001
VABB Id: c:vabb:502253

Accessibility:Open

See also: Implications of customer participation in outsourcing non-core services to third parties