Retention in Care (Interreg-project)

For years, the care sector has been struggling: vacancies are not filled and care courses are also understaffed. On top of that, the perception of working in care, especially in residential care, has deteriorated as a result of the COVID-19 pandemic. Due to a persistent imbalance between the inflow and outflow of personnel, the pressure on the existing workforce has sharply increased. In the Netherlands, the metaphor of the colander is used for this: the inflow of care personnel is in order while the outflow remains unchanged. Blijf aan Z wants to reduce this outflow by focusing on the current care professionals so that they can remain at work as long as possible and long-term absenteeism can be minimised. The project wants to promote sustainable and high-quality employment, resulting in a lower turnover, a positive image of working in the care sector and better support for younger employees and those returning to work. Specifically, an analysis of the problem will be carried out and predictors of outflow and dropout will be identified. A 'dashboard' will monitor these predictors for the partners involved. In addition, Team Champions will be installed and educated in the form of a train-the-trainer programme. The team members are the change managers who intervene from within to increase (team) resilience and reduce retention. As a final aspect, a Community of Practice (COP) is started in which managers of care workers share and learn about leading workplace cultures in which care workers want to (continue to) work. This self-directed development programme significantly broadens the horizons of the participants by placing them in a learning environment with others of similar functions/roles but in totally different contexts.

Keywords:TEWERKSTELLING ZORGVERSTREKKERS, HEALTH CARE WORKERS, WORKER MOTIVATION

Disciplines:Work and organisational psychology, Human resource management

Project type:Collaboration project