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Project

Erasmus+ Key Action 2: Structured indicators to manage HEI Quality System [SMART-QUAL] (EUPOM93)

The main objective of the SMART-QUAL is to support HEIs in the implementation of effective internal QM system by designing a set of quality indicators to be implemented and improve in the short and long term the internal QM systems (make them more efficient and effective) and the alignment of these indicators in a structured catalogue according to the three main levels of decision making (strategic, tactical and operational).
Date:1 Sep 2020 →  31 Dec 2022
Keywords:quality management, Higher education, systems dynamics, implementation
Disciplines:Higher education